Terms of Service

Effective date: August 26, 2026  |  Sanford Electric, LLC

These Terms of Service ("Terms") govern your use of sanfordelectric.online (the "Site") and the electrical services provided by Sanford Electric, LLC ("Sanford Electric," "we," "us," or "our"). By using the Site, contacting us, or engaging our services, you agree to these Terms. Our Privacy Policy is incorporated by reference.

1. Our Services

Sanford Electric provides residential and commercial electrical services in Sanford, Florida and surrounding Central Florida communities, including electrical panel upgrades and replacements, EV charger installation, home rewiring, CCTV and security system installation, outdoor and holiday lighting, and emergency electrical service. All work is performed by licensed electricians in accordance with the National Electrical Code and applicable Florida and local codes. Required permits and inspections are handled as part of the job unless otherwise agreed in writing.

2. Estimates, Pricing & Payment

• Free estimates are offered for new installations and major replacements. Diagnostic or service-call fees for troubleshooting and repairs, if any, will be disclosed before work begins.
• Estimates are based on the information available at the time and the conditions we can reasonably observe. Concealed conditions (for example, damaged wiring behind finished walls, code deficiencies, or utility-side issues) may require a revised quote, which we will present for your approval before proceeding.
• You approve the scope and price before work starts. Changes you request after approval are billed as agreed change orders.
• Payment is due on completion unless a written schedule says otherwise. Accepted payment methods and any deposit requirements for larger projects are stated on your estimate.
• Estimates are valid for 30 days unless a different period is stated on the estimate.

3. Scheduling, Access & Cancellations

We will confirm your appointment window by phone, text, or email. You agree to provide safe access to the work area and to the electrical panel, and to secure pets and remove personal items from the work area. Please give us at least 24 hours' notice to reschedule or cancel; late cancellations for scheduled installations may be subject to a reasonable fee that will be disclosed in advance. Emergency and after-hours calls may carry an emergency-rate surcharge, which will be quoted before dispatch.

4. Workmanship Warranty

We stand behind our work. Unless a different term is stated on your invoice, Sanford Electric warrants its workmanship against defects for one (1) year from the completion date. Manufacturer warranties on equipment and materials (panels, breakers, EV chargers, fixtures, cameras, etc.) are passed through to you and are governed by the manufacturer's terms. This warranty does not cover damage caused by misuse, alteration by others, utility power events, acts of nature, or normal wear. Your remedy under this warranty is repair or replacement of the defective work.

5. Limitation of Liability

To the fullest extent permitted by law, Sanford Electric's total liability arising out of any service or these Terms is limited to the amount you paid for the specific service at issue. We are not liable for indirect, incidental, consequential, or special damages, including loss of use or lost profits. Nothing in these Terms limits liability that cannot be limited under Florida law.

6. Use of the Site

The Site is provided for informational purposes. You agree not to misuse the Site, attempt to gain unauthorized access, scrape or copy its content for commercial purposes, or use it in any way that violates applicable law. All content on the Site — text, graphics, logos, and images — is owned by or licensed to Sanford Electric and protected by copyright and trademark law. The Site is provided "as is" without warranties of any kind regarding accuracy, availability, or fitness for a particular purpose. Service descriptions and promotional statements on the Site are general in nature; your specific project is governed by your written estimate and invoice.

7. Communications & Consent

When you call, text, or email us, or provide your contact information to our office or technicians, you agree that we may contact you by phone, email, and SMS/text message about your inquiry, estimate, scheduled work, invoices, and related customer service. You can withdraw this consent at any time as described in Section 8 and in our Privacy Policy. Consent to receive text messages is never a condition of purchasing our services.

8. SMS / Text Messaging Terms & Conditions

• How you opt in. You opt in by providing your mobile number to Sanford Electric and asking us to contact you — for example by calling or texting (407) 832-1007, by giving your number to our office or a technician when requesting service, or by initiating a text conversation with us. The Site itself does not collect phone numbers; there are no web forms on this Site.
• Message frequency varies based on your service activity. Most customers receive only a handful of messages around a scheduled job.
• Message and data rates may apply. Standard carrier charges apply to messages sent and received. Contact your wireless provider for details about your plan.
• Opt out / cancel. Text STOP to any message from us at any time. You will receive one final confirmation message and no further texts unless you opt back in. You may also opt out by calling (407) 832-1007 or emailing contact@sanfordelectric.online.
• Help / support. Text HELP to any message from us for assistance, or contact us at (407) 832-1007 or contact@sanfordelectric.online.
• Carriers. Messages are supported by major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
• Privacy. Your mobile number and opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.
• Changes. We may update these SMS terms; the current version is always posted on this page.

9. Governing Law & Disputes

These Terms are governed by the laws of the State of Florida without regard to its conflict-of-law rules. Any dispute arising out of these Terms or our services will be brought in the state or federal courts located in Seminole County, Florida, and you consent to the jurisdiction of those courts. Before filing any claim, you agree to contact us and give us a reasonable opportunity to resolve the issue.

10. Changes to These Terms

We may revise these Terms from time to time. The "Effective date" above shows the most recent revision. Continued use of the Site or our services after changes are posted means you accept the revised Terms.

11. Contact Us