Privacy Policy

Effective date: August 26, 2026  |  Sanford Electric, LLC

Sanford Electric, LLC ("Sanford Electric," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit sanfordelectric.online (the "Site"), call or text us, or use our electrical services, how we use that information, and the choices you have. By using the Site or our services, you agree to the practices described here.

1. Information We Collect

Information you provide to us

The Site does not contain any web forms. We collect personal information only when you choose to contact us directly — for example, when you call or text (407) 832-1007, email contact@sanfordelectric.online, or request an estimate or service in person. This may include your name, phone number, email address, service address, details about your electrical project, and any other information you choose to share with us.

Information collected automatically

When you visit the Site, our hosting provider and analytics tools may automatically collect standard technical information such as your IP address, browser type, device type, pages viewed, referring website, and the date and time of your visit. This information is used to keep the Site secure, understand how it is used, and improve it. See Section 6 (Cookies) for more detail.

2. How We Use Your Information

• To respond to your calls, texts, and emails and to schedule and perform electrical services.
• To prepare estimates, invoices, permits, and inspection paperwork for your project.
• To send appointment confirmations, reminders, technician arrival updates, and follow-up messages about work we have performed for you.
• To answer questions, provide customer support, and request feedback or reviews after a completed job.
• To operate, secure, and improve the Site and our services.
• To comply with legal obligations, including Florida contractor licensing, permitting, and record-keeping requirements.

3. SMS / Text Messaging & Mobile Information

If you provide your mobile phone number to Sanford Electric — by calling or texting us, by giving it to our office or a technician, or by replying to one of our messages — you may receive SMS/text messages from us related to your service request. These are conversational and informational messages such as appointment confirmations and reminders, estimate and scheduling updates, technician arrival notices, and replies to questions you send us. We do not send marketing or promotional text messages unless you have separately and expressly asked to receive them.

• Message frequency varies depending on your service activity.
• Message and data rates may apply. Check with your wireless carrier for details about your plan.
• Opt out at any time by replying STOP to any message from us. After you send STOP, we will send one final message confirming that you have been unsubscribed, and you will receive no further texts from us unless you opt back in.
• Get help by replying HELP to any message, or by contacting us at (407) 832-1007 or contact@sanfordelectric.online.

Your consent to receive text messages is not a condition of purchasing any goods or services from us. Full program details are in our SMS Terms & Conditions.

4. How We Share Information

We do not sell, rent, or trade your personal information. We share it only in the following limited circumstances:

• Service providers. With vendors who help us operate our business — such as scheduling and customer-relationship software, telephone and messaging providers, payment processors, website hosting, and email services. These providers may use your information only to perform services for us and must protect it.
• Subcontractors and suppliers. When needed to complete your project (for example, a permitting service or an equipment supplier), limited to what is necessary for that job.
• Legal and safety. When required by law, subpoena, permitting or licensing authority, or to protect the rights, property, or safety of Sanford Electric, our customers, or others.
• Business transfers. If Sanford Electric is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this Policy.

As stated in Section 3, your mobile phone number and text-message opt-in data are never shared with third parties or affiliates for their own marketing or promotional purposes.

5. Data Retention

We keep customer records, estimates, invoices, and job documentation for as long as needed to provide our services, honor warranties, and satisfy Florida licensing, tax, and permitting record-keeping requirements — generally up to seven (7) years after your last service. Text-message opt-out requests are retained indefinitely so we can honor them.

6. Cookies & Analytics

The Site may use cookies and similar technologies (such as Google Analytics, Google Ads conversion tracking, or Meta Pixel) to measure traffic and the effectiveness of our advertising. These tools collect information such as your IP address, device identifiers, and the pages you view. You can control cookies through your browser settings; disabling them will not prevent you from using the Site. You may opt out of Google Analytics at tools.google.com/dlpage/gaoptout and manage ad personalization at adssettings.google.com.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including access controls and encrypted connections (HTTPS) for the Site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your Choices & Rights

• Access, correction, deletion. You may ask us to access, correct, or delete the personal information we hold about you by contacting us using the details below. We will honor your request unless we are required by law to keep the information (for example, invoice and permit records).
• Text messages. Reply STOP to any text to opt out; reply HELP for assistance.
• Phone calls. Ask us at any time to stop calling you, and we will note your preference in our records.
• Email. Any marketing email we send will include an unsubscribe link; you may also email us to be removed.
• Florida residents. Under the Florida Digital Bill of Rights and other applicable law, you may have additional rights regarding your personal data. Contact us to exercise them.

We will not discriminate against you for exercising any of these rights.

9. Children's Privacy

The Site and our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us and we will delete it.

10. Third-Party Links

The Site may link to third-party websites (such as review platforms or manufacturer sites). We are not responsible for the privacy practices of those sites, and this Policy does not apply to them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" at the top shows when it was last revised. Material changes will be posted on this page; your continued use of the Site or our services after a change means you accept the updated Policy.

12. Contact Us

Questions about this Privacy Policy or your information? Reach us here: